Product designer,
polyglot, curious, human.

Let's connect!

LinkedIn

LinkedIn

Email

Email

Lisbon

Location

Bretagne, France

Location

Remote first

Movement

Lisbon

Hybrid

🤙 Available

Freelance

Why Product Design?

It actually all started while I was working in hospitality.
As you may have noticed or felt in previous travels, hospitality workers are natural problem solvers and must have the empathy and willingness to care for a wonderful Customer Experience. Especially, if you work as Front Desk Agent. It's basic Hospitality 101.

Before I knew it, I was unconsciously slipping into product design as I searched for better ways to make customer and the team's experiences seamless, alongside the tech team.

Services

Product Design

Conceptualizing and refining innovative product solutions

Product Strategy

Impactful business and user-centered product strategies.

UX/UI Design

Enhancing user interaction for intuitive digital experiences

Web Design

Designing user-friendly, visually captivating websites

Work Experience

Oct. 2024 — Mar. 2025

Ready4Sea

Freelance Product Designer

Ready4Sea is a nautism app, specialised in vessel maintenance and upkeep, based in Brittany, France. - Audit, and review of existing features. - Improving the layout of most mobile pages for easier use. - Updating the "List" feature to enhance the user experience. - Redesigning the onboarding process to make it more user-friendly. - Adding and implementing UX and UI best practices, such as information architecture, clear titles and implementing a hamburger menu on the left.

Oct. 2024 — Mar. 2025

Ready4Sea

Freelance Product Designer

Ready4Sea is a nautism app, specialised in vessel maintenance and upkeep, based in Brittany, France. - Audit, and review of existing features. - Improving the layout of most mobile pages for easier use. - Updating the "List" feature to enhance the user experience. - Redesigning the onboarding process to make it more user-friendly. - Adding and implementing UX and UI best practices, such as information architecture, clear titles and implementing a hamburger menu on the left.

Aug. 2022 — Mar. 2024

Club Hotel Marazul del Sur

Customer Relationship & Customer Experience Management

Clubhotel Marazul del Sur is a family-oriented timeshare resort located in Adeje, part of the Pierre et Vacances Center Parc group. - Enhancement of customer experience through creative problem-solving and a user-centered approach in a predominantly French-speaking market. - Development of engaging content for print, web, and social media to effectively communicate with guests and uphold brand values. - Refinement of operational strategies by leveraging user feedback and data analysis for continuous improvement.

Aug. 2022 — Mar. 2024

Club Hotel Marazul del Sur

Customer Relationship & Customer Experience Management

Clubhotel Marazul del Sur is a family-oriented timeshare resort located in Adeje, part of the Pierre et Vacances Center Parc group. - Enhancement of customer experience through creative problem-solving and a user-centered approach in a predominantly French-speaking market. - Development of engaging content for print, web, and social media to effectively communicate with guests and uphold brand values. - Refinement of operational strategies by leveraging user feedback and data analysis for continuous improvement.

Jun. 2022 — Aug. 2022

Club Hotel Marazul del Sur

Hotel Management, Sales & Marketing Intern

- Redesign of hotel informational content to reflect company values and improve customer experience, delivering over 50 collateral pieces. - Coordination with management to redefine processes across departments, resulting in a 20% increase in efficiency and enhanced guest experience.

Jun. 2022 — Aug. 2022

Club Hotel Marazul del Sur

Hotel Management, Sales & Marketing Intern

- Redesign of hotel informational content to reflect company values and improve customer experience, delivering over 50 collateral pieces. - Coordination with management to redefine processes across departments, resulting in a 20% increase in efficiency and enhanced guest experience.

Oct. 2020 — May 2022

Flores da Pampa Ecosystem

Chief Financial & Administrative Officer

Flores da Pampa Ecosystem is a cultural and social project in Lisbon, created as an offshoot of Paris' Cultplace. - Sales and financial data analysis to maximize profitability and align with market trends and customer needs. -Stakeholder relationship management (investors, partners, legal entities) to achieve effective collaboration and successful outcomes. - Design and implementation of new SOPs across departments to improve workflow, reduce costs, and enhance service quality. - Vendor negotiation to assure supply chain improvement and effective management. - Implementation of food sustainability and circular economy practices to enhance productivity, reduce waste and environmental impact.

Oct. 2020 — May 2022

Flores da Pampa Ecosystem

Chief Financial & Administrative Officer

Flores da Pampa Ecosystem is a cultural and social project in Lisbon, created as an offshoot of Paris' Cultplace. - Sales and financial data analysis to maximize profitability and align with market trends and customer needs. -Stakeholder relationship management (investors, partners, legal entities) to achieve effective collaboration and successful outcomes. - Design and implementation of new SOPs across departments to improve workflow, reduce costs, and enhance service quality. - Vendor negotiation to assure supply chain improvement and effective management. - Implementation of food sustainability and circular economy practices to enhance productivity, reduce waste and environmental impact.

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Personal

Home

About

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Works

Portfolio

Medium Profile

Personal

Home

About

Contact

Works

Portfolio

Medium Profile

Home

About

Contact

Portfolio

Medium Profile