Bretagne, France
Location
Remote first
Movement
Paris/Rennes
Hybrid
🤙 Available
Freelance
Why Product Design?
It actually all started while I was working in hospitality.
As you may have noticed or felt in previous travels, hospitality workers are natural problem solvers and must have the empathy and willingness to care for a wonderful Customer Experience. Especially, if you work as Front Desk Agent. It's basic Hospitality 101.
That said, where I worked, the processes and tools we used every day were… limiting our actual job, to be fair. Before I knew it, I was implementing new processes and co-designing solutions with the tech team—unconsciously slipping into product design as I searched for better ways to make customer experiences seamless.
Services
Product Design
Conceptualizing and refining innovative product solutions
2 weeks +
Product Strategy
Impactful business and user-centered product strategies.
2 - 3 weeks
UX/UI Design
Enhancing user interaction for intuitive digital experiences
2 - 3 weeks
Web Design
Designing user-friendly, visually captivating websites for clients
3 - 5 days
Work Experience
Oct 2024 - Present
Ready4Sea
Freelance Product Designer
Ready4Sea is a nautism app, specialised in vessel maintenance and upkeep, based in Brittany, France. - Audit, and review of existing features. - Improving the layout of most mobile pages for easier use. - Updating the "List" feature to enhance the user experience. - Redesigning the onboarding process to make it more user-friendly. - Adding and implementing UX and UI best practices, such as information architecture, clear titles and implementing a hamburger menu on the left.
Oct 2024 - Present
Ready4Sea
Freelance Product Designer
Ready4Sea is a nautism app, specialised in vessel maintenance and upkeep, based in Brittany, France. - Audit, and review of existing features. - Improving the layout of most mobile pages for easier use. - Updating the "List" feature to enhance the user experience. - Redesigning the onboarding process to make it more user-friendly. - Adding and implementing UX and UI best practices, such as information architecture, clear titles and implementing a hamburger menu on the left.
Oct 2024 - Present
Ready4Sea
Freelance Product Designer
Ready4Sea is a nautism app, specialised in vessel maintenance and upkeep, based in Brittany, France. - Audit, and review of existing features. - Improving the layout of most mobile pages for easier use. - Updating the "List" feature to enhance the user experience. - Redesigning the onboarding process to make it more user-friendly. - Adding and implementing UX and UI best practices, such as information architecture, clear titles and implementing a hamburger menu on the left.
Oct 2024 - Present
Ready4Sea
Freelance Product Designer
Ready4Sea is a nautism app, specialised in vessel maintenance and upkeep, based in Brittany, France. - Audit, and review of existing features. - Improving the layout of most mobile pages for easier use. - Updating the "List" feature to enhance the user experience. - Redesigning the onboarding process to make it more user-friendly. - Adding and implementing UX and UI best practices, such as information architecture, clear titles and implementing a hamburger menu on the left.
Aug. 2022 — Mar. 2024
Club Hotel Marazul del Sur
Customer Relationship & Customer Experience Management
Clubhotel Marazul del Sur is a family-oriented timeshare resort located in Adeje, part of the Pierre et Vacances Center Parc group. - Enhancement of customer experience through creative problem-solving and a user-centered approach in a predominantly French-speaking market. - Development of engaging content for print, web, and social media to effectively communicate with guests and uphold brand values. - Refinement of operational strategies by leveraging user feedback and data analysis for continuous improvement.
Aug. 2022 — Mar. 2024
Club Hotel Marazul del Sur
Customer Relationship & Customer Experience Management
Clubhotel Marazul del Sur is a family-oriented timeshare resort located in Adeje, part of the Pierre et Vacances Center Parc group. - Enhancement of customer experience through creative problem-solving and a user-centered approach in a predominantly French-speaking market. - Development of engaging content for print, web, and social media to effectively communicate with guests and uphold brand values. - Refinement of operational strategies by leveraging user feedback and data analysis for continuous improvement.
Aug. 2022 — Mar. 2024
Club Hotel Marazul del Sur
Customer Relationship & Customer Experience Management
Clubhotel Marazul del Sur is a family-oriented timeshare resort located in Adeje, part of the Pierre et Vacances Center Parc group. - Enhancement of customer experience through creative problem-solving and a user-centered approach in a predominantly French-speaking market. - Development of engaging content for print, web, and social media to effectively communicate with guests and uphold brand values. - Refinement of operational strategies by leveraging user feedback and data analysis for continuous improvement.
Aug. 2022 — Mar. 2024
Club Hotel Marazul del Sur
Customer Relationship & Customer Experience Management
Clubhotel Marazul del Sur is a family-oriented timeshare resort located in Adeje, part of the Pierre et Vacances Center Parc group. - Enhancement of customer experience through creative problem-solving and a user-centered approach in a predominantly French-speaking market. - Development of engaging content for print, web, and social media to effectively communicate with guests and uphold brand values. - Refinement of operational strategies by leveraging user feedback and data analysis for continuous improvement.
Jun. 2022 — Aug. 2022
Club Hotel Marazul del Sur
Hotel Management, Sales & Marketing Intern
- Redesign of hotel informational content to reflect company values and improve customer experience, delivering over 50 collateral pieces. - Coordination with management to redefine processes across departments, resulting in a 20% increase in efficiency and enhanced guest experience.
Jun. 2022 — Aug. 2022
Club Hotel Marazul del Sur
Hotel Management, Sales & Marketing Intern
- Redesign of hotel informational content to reflect company values and improve customer experience, delivering over 50 collateral pieces. - Coordination with management to redefine processes across departments, resulting in a 20% increase in efficiency and enhanced guest experience.
Jun. 2022 — Aug. 2022
Club Hotel Marazul del Sur
Hotel Management, Sales & Marketing Intern
- Redesign of hotel informational content to reflect company values and improve customer experience, delivering over 50 collateral pieces. - Coordination with management to redefine processes across departments, resulting in a 20% increase in efficiency and enhanced guest experience.
Jun. 2022 — Aug. 2022
Club Hotel Marazul del Sur
Hotel Management, Sales & Marketing Intern
- Redesign of hotel informational content to reflect company values and improve customer experience, delivering over 50 collateral pieces. - Coordination with management to redefine processes across departments, resulting in a 20% increase in efficiency and enhanced guest experience.
Oct. 2020 — May 2022
Flores da Pampa Ecosystem
Chief Financial & Administrative Officer
Flores da Pampa Ecosystem is a cultural and social project in Lisbon, created as an offshoot of Paris' Cultplace. - Sales and financial data analysis to maximize profitability and align with market trends and customer needs. -Stakeholder relationship management (investors, partners, legal entities) to achieve effective collaboration and successful outcomes. - Design and implementation of new SOPs across departments to improve workflow, reduce costs, and enhance service quality. - Vendor negotiation to assure supply chain improvement and effective management. - Implementation of food sustainability and circular economy practices to enhance productivity, reduce waste and environmental impact.
Oct. 2020 — May 2022
Flores da Pampa Ecosystem
Chief Financial & Administrative Officer
Flores da Pampa Ecosystem is a cultural and social project in Lisbon, created as an offshoot of Paris' Cultplace. - Sales and financial data analysis to maximize profitability and align with market trends and customer needs. -Stakeholder relationship management (investors, partners, legal entities) to achieve effective collaboration and successful outcomes. - Design and implementation of new SOPs across departments to improve workflow, reduce costs, and enhance service quality. - Vendor negotiation to assure supply chain improvement and effective management. - Implementation of food sustainability and circular economy practices to enhance productivity, reduce waste and environmental impact.
Oct. 2020 — May 2022
Flores da Pampa Ecosystem
Chief Financial & Administrative Officer
Flores da Pampa Ecosystem is a cultural and social project in Lisbon, created as an offshoot of Paris' Cultplace. - Sales and financial data analysis to maximize profitability and align with market trends and customer needs. -Stakeholder relationship management (investors, partners, legal entities) to achieve effective collaboration and successful outcomes. - Design and implementation of new SOPs across departments to improve workflow, reduce costs, and enhance service quality. - Vendor negotiation to assure supply chain improvement and effective management. - Implementation of food sustainability and circular economy practices to enhance productivity, reduce waste and environmental impact.
Oct. 2020 — May 2022
Flores da Pampa Ecosystem
Chief Financial & Administrative Officer
Flores da Pampa Ecosystem is a cultural and social project in Lisbon, created as an offshoot of Paris' Cultplace. - Sales and financial data analysis to maximize profitability and align with market trends and customer needs. -Stakeholder relationship management (investors, partners, legal entities) to achieve effective collaboration and successful outcomes. - Design and implementation of new SOPs across departments to improve workflow, reduce costs, and enhance service quality. - Vendor negotiation to assure supply chain improvement and effective management. - Implementation of food sustainability and circular economy practices to enhance productivity, reduce waste and environmental impact.